Shipping policy

Plushio – Delivery Information

At Plushio, every order is packed with care — from our facility to your doorstep. Whether you’ve ordered throws, blankets, pillow covers, cushions, or cozy home essentials, we make sure your items arrive safely, securely, and ready to upgrade your space.

🚚 Delivery Options & Shipping Costs

Shipping fees are calculated automatically at checkout based on your location and order weight.

  • Standard Delivery: ~4 working days

  • Express Delivery: ~3 working days

  • Priority Delivery: ~2 working days

📍 Delivery times may vary for remote or rural locations.

📦 Packaging & Handling

Every Plushio order is:

  • Carefully packed using protective materials to help prevent transit damage

  • Securely sealed to keep items clean and protected

  • Handled with care so your items arrive in excellent condition

🎁 Sending as a gift?
You may add a personalized message or select gift-style packaging at checkout (where available).

Orders containing multiple items may be shipped together unless requested otherwise.

📅 Delivery Schedule

  • Delivery Days: Monday to Friday

  • No Deliveries: Saturdays, Sundays, or public holidays

Order Cut-Off Time:

  • Orders placed before 1:00 PM ship the same business day

  • Orders placed after 1:00 PM ship the next business day

⚠️ Important Notes

  • Remote Areas: Additional delivery time or extra fees may apply

  • Missed Deliveries: Redelivery charges may apply if delivery attempts are unsuccessful

  • Damaged or Incorrect Items: Please contact us within 48 hours of delivery and include clear photos so we can resolve the issue promptly

📦 Track Your Order

Once your order has shipped, you’ll receive a tracking link via email or SMS so you can monitor delivery in real time.

💬 Need Assistance?

Have questions about shipping or need a custom delivery request?
👉 Visit our Contact Us page and our team will make sure your Plushio delivery is smooth from start to finish.